Terms & Conditions
This is our standard terms and conditions for orders via our online seasonal boxes shop.
Purchases and Deliveries
All seasonal boxes are delivered to your chosen designated drop-off town, you will receive details by email of the exact address of this location prior to its collection availability. We endeavour to deliver within the allotted times however do not guarantee supply or delivery on time. When extra items are requested to be added to the boxes we do guarantee that we will be able to supply these and they will come at an extra cost. We are not liable for any misdeliveries due to incorrect addresses being provided. We reserve the right to accept or refuse orders for any reason.
Drop Sites
Boxes must be picked up on the designated delivery day within the specified pickup time. It is completely at the host's discretion as to whether they can accommodate late pickups. Customers who miss the specified pickup time are not eligible for credits. Our hosts donate leftover boxes to service organizations and families in need to ensure that no food is wasted.
Credit Card Payments
Payments are processed through the secure WIX Payments system. Any debit or credit card details stored for recurring payments are done so on this system. No credit card information is stored by us. For more information about this service please click and read the information on this link - https://support.wix.com/en/article/wix-payments-terms-of-service
Cancellation Policy
Due to the nature of our products, we need to order in advance and are unable to guarantee acceptance of order cancellations once we've placed orders. We may charge a small admin fee as well as recovery of costs relating to products and produce that have been prepared specifically for your order.
Refunds
If you are unhappy with any of the produce we supply we will attempt to resolve this with you to your satisfaction. If the issue cannot be resolved we will happily refund an agreed about for the item or items that have not met to standard.
If you are signed up to a drop site, you agree to pick up your box on your designated delivery day within the specified pickup times. It is completely at the host’s discretion as to whether they can accommodate late pickups. Customers that miss the pick up time are not eligible for refunds.
If you signed up using a promotional code, there may be a minimum term associated with your subscription. We can still refund the remainder of your balance but you'll forfeit the promotional credit.
Disclaimers
We try to guarantee the accuracy of all information on this website however this website is provided on an "as is" and "as available" basis without any endorsement or representation made and we make no warranties of any kind in relation to the JustPicked Ltd website. We make no warranty that the JustPicked Ltd site will operate on your computer free from errors with no loss of information when transmitting data through the JustPicked Ltd website or server. All information on this site can be changed at any time without notification. JustPicked Ltd offers no warranty that the use of this site will not result in the "infection" of computers with Internet-based contamination such as, but not restricted to viruses or "Trojan Worms".
JustPicked Ltd reserves the right at any time, without notice to modify, suspend or terminate the operation of this site, block users from accessing the site or interrupt the operation of the site.
Limitation of Liability
Except where prohibited by law Just Picked Limited will not be liable for any indirect, consequential, exemplary, incidental or punitive damages.
Personal and Password Details
You are entirely responsible for maintaining the confidentiality of your personal details at all times, including credit card and any personal account details. You agree to notify JustPicked Ltd immediately of any discretion or unauthorised use of your personal details.
​
You assume total responsibility for the use of this site.